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senores American Airlines me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado 4 minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por traffic aereo y yo pague con lodge y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias

We're so unbelievable upset with this sort of mis-procedure and poor administration by American Airlines and won't ever fly you once again.

The thing is a closely associated example of this with American Airways. I lately took a trip plus they never received me to my vacation spot.

First, although this e-mail will not be intended being a response to your remarks you only submitted, it does confirm We have now been given your responses and also have assigned a reference quantity, which the thing is below.

We have already been Repeated flyer shoppers for more than 30 decades, and one of several attractions for us to continue with your services will be the perks you give to us and the good service Now we have generally experienced in countless outings with AA. On Jan 29 2015, I named AA en Español to produce preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A good Girl Ana Maria helped me with many of the paper work and I did purchase all the additional expenses with my City Credit Card foe my husband and myself and Ana Maria informed me that I will obtain confirmation on my e mail, and gave me around the telephone our two locator documents. Properly, nowadays Once i referred to as once more since we did not get the information on my e-mail, we were being educated to our shock that only my husband had reservation and there was absolutely nothing on report for myself!

Luis not just bought us on a flight but update to top quality. This was an enormous address for us. The flight amount was AA2386 in case I spelled Luis’s previous identify Improper.

My partner and I flew from Palm Springs to Ft. Myers Florida, on the return journey, flight 2233 from Dallas, my husband Rick Barnes was Reduce very terribly by some thing in the seat when he place our luggage inside the overhead compartment. We known as the Hostess and even though blood was gushing out with the wound, he was supplied a band assist to deal with the five inch gash in his leg. We were being told that when All people boarded, the hostess would return with the primary help kit and must make a report.

Get the CEO’s to examine repeat organization and then they are going to understand why They can be continuously not earning The underside line. I can honestly state that I’m by no means scheduling with all your airline yet again. many thanks, Sincerely

I had been to tell you of my not so pleasurable expericences using your airline, and requesting a refund of my flight. To begin with I was suppose to get to the 7:55am flight from Gulftport,MS.

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Upcoming, we wish to reassure you that we value all suggestions. We happily share compliments with the employees who get paid them. Remember to rest assured that we are also dedicated to answering just about every grievance we get, and a agent from our Division will get back to you personally right away.

On seven/eighteen/fourteen my husband And that i have been in your flight sixty seven a knockout post from BCN to Jfk. We boarded the airplane and found that it experienced no wifi or enjoyment options for the seat. When the food was served we asked the flight attendant When the meal experienced any peppers(the vegetable) in it because the “rooster” and various components ended up unrecognizable. My spouse is extremely allergic to peppers and he had to be certain there were none. The attendant said she had no idea of what the foods ingredients were being in both assortment so he didn't take in. How hard wouldn't it be on your catering dept to send a summary of elements for this type of situation? The aircraft by itself was old and alert on the inside. When received within the plane, the coach part smelled of fecal make a difference and it took rather a while to the smell to dissipate.

I felt compelled to state which i can no longer fly along with you, when you keep on to treat individuals with out regard. The newest, the service Pet problem. Exactly what is wrong together with your schooling? Whichever it really is, I are not able to fly with a company that can't adequately train its staff. Great bye!

I'm emailing this comment to you personally making sure that AA might much better manage to inspire staff members to generally be extra courteous when factors go Completely wrong.Shopper service could make this kind of distinction for the people using your service.

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